If you need to return NEW product, GIVE ME VINYL must be notified within 14 days of receipt. In case of mis-shipment, please contact us within 5 days of receipt to arrange for return and receipt of correct product. NEW returned items must be factory sealed (unopened). Refunds will be paid by check within 14 days of return. E-mail us at: givemevinyl@sbcglobal.net if you need to return an item.